Ransomware containment
Support isolation decisions, account protection, network restrictions, recovery-source protection and critical-service priorities.
Incident Response
Control the incident. Establish the facts. Recover deliberately.
Cyber incidents create pressure before the full picture is available. We help structure the response, contain confirmed activity, preserve evidence and make recovery decisions against clear technical criteria.
When to engage
Bring in response support when scope or trust is uncertain.
Support may be appropriate when systems are encrypted, accounts appear compromised, critical services are unavailable, persistent malicious activity is detected or restored systems have not been validated.
Request Incident AssistanceResponse lifecycle
Connected workstreams from triage to improvement.
Containment should not erase the evidence needed to understand scope. Recovery should not restore the same access paths that enabled the incident.
- PrepareAuthority and secure coordination.
- DetectValidate alerts and impact.
- ContainRestrict confirmed access.
- PreserveCollect relevant evidence.
- InvestigateCorrelate activity and scope.
- RecoverRestore through agreed gates.
- StrengthenAssign and verify remediation.
Response workstreams
Practical support across the incident.
The exact work depends on business impact, available evidence and the condition of affected systems.
Endpoint & server investigation
Examine artifacts and telemetry for execution, persistence, remote access, account use and movement between systems.
Identity compromise
Review privileged access, authentication activity, Active Directory, Microsoft 365 and administrative changes.
Evidence preservation
Identify relevant sources, record collection details, calculate integrity hashes where appropriate and maintain an evidence register.
Business recovery
Define dependencies, clean-build expectations, credential rotation priorities, validation checks and reconnect criteria.
Communications & reporting
Provide situation updates, decision-ready technical briefings, documented limitations and executive reporting.
Post-incident review
Identify control failures, response gaps and recovery constraints that require accountable follow-up.
Remediation roadmap
Convert findings into sequenced action with owners, dependencies and measurable validation steps.
Starting inputs
What helps during the initial discussion.
Sensitive material is transferred only after an appropriate secure exchange method has been agreed.
- Business and technical points of contact
- Time the issue was first observed
- Known affected systems and locations
- Current business impact
- Containment or recovery actions already taken
- Available endpoint, identity, firewall, server and cloud telemetry
Typical deliverables
From live coordination to accountable closure.
- Incident action plan and priority worklist
- Situation and decision updates
- Evidence and source register
- Reconstructed incident timeline
- Containment validation record
- Recovery sequencing and criteria
- Technical incident report
- Executive incident brief
- Remediation roadmap
Incident FAQ
Decisions that often arise early.
Should affected systems be shut down immediately?
Not in every case. Powering off may stop activity, but it can remove volatile evidence and affect critical services. Isolate where feasible, record the action and obtain incident-specific guidance before broad changes.
Can recovery begin while the investigation continues?
Yes, when the workstreams are coordinated. Recovery priorities, evidence needs, trusted administration and reconnect criteria should be agreed before systems return to production.
What if logging is incomplete?
The investigation uses the evidence available and documents the resulting limitations. Conclusions are stated according to the strength and consistency of supporting sources.
What should the first contact include?
Provide a short description, when it began, current operational impact and a safe callback method. Do not submit credentials, suspicious files or confidential evidence through the website.
Next step
An active incident needs a clear first step.
Share the minimum operational details through the incident assistance form. Secure evidence exchange is arranged separately.